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Upgrading to the Rauland Responder 5000 (R5K) system is an exciting step towards enhancing your care center’s communication and operational efficiency. However, we understand that the thought of potential disruption during the installation and training process might be a concern. The good news? We’ve got a tried-and-true approach designed to keep your care center running smoothly while we make the upgrade. Here’s how we do it.

Keeping Your Current System Running

One of the biggest worries during any system upgrade is downtime. We know how critical it is to maintain continuous communication and care, so we make sure your existing system stays fully operational throughout the upgrade process. This means that while we’re working on installing the new R5K system, your team can continue using your current system without any interruptions to patient care.

Gradual Changeover: One Room at a Time

To ensure that your care center’s operations remain as smooth as possible, we take a gradual approach. Instead of switching over the entire facility at once, we upgrade one room at a time. This method has several key benefits:

  • Minimized Disruption: By focusing on one room at a time, we ensure that the majority of your rooms remain fully functional and available for patient care, helping you keep your census as full as possible.
  • Smooth Transition: As each room is upgraded to the R5K system, we immediately train the staff on any new features. This way, they’re fully equipped to use the new system before moving on to the next room.

Parallel Systems for Seamless Operation

During the upgrade, your care center will have two systems running simultaneously—your existing system and the new Responder 5000. This dual-system approach ensures that there’s no gap in functionality, and your team can continue their work without any hiccups. It also allows us to address any issues that might arise during the transition without affecting patient care.

Step-by-Step Training

Training is a critical part of the upgrade process, and we make sure it’s handled with care. As we upgrade each room, we take the time to train your staff on the new options and features of the R5K system. This hands-on, room-by-room training approach ensures that everyone is comfortable and confident with the new system before it’s fully implemented across the facility.

Final Transition and Cleanup

Once all rooms have been successfully upgraded and your staff is trained, we move on to the final step: removing the old system at the nurse desk. This marks the full transition to the R5K system, and by this point, your care center should be fully operational with the new system, with no need for the outdated technology.

Why This Approach Works

Our method of keeping the existing system running, upgrading one room at a time, and providing step-by-step training is designed with your care center’s needs in mind. We understand that maintaining high standards of patient care and minimizing disruption are top priorities. This process ensures that the transition is smooth, your staff is well-prepared, and your care center continues to operate at its best throughout the upgrade.

Ready to Upgrade?

If you’re considering upgrading to the Responder 5000 system but are concerned about potential disruption, we hope this approach gives you peace of mind. Our team is here to guide you through the process, ensuring that your care center experiences all the benefits of the new system with minimal impact on your day-to-day operations.

Reach out to us to learn more about how we can make this upgrade as seamless as possible for your care center. Addressing cost concerns is a key part of the upgrade discussion. Read more about this.

Want more information? Our upgrade brochure includes a case study, system information, and more. Download it here.